Refund policy

90-Day Money Back Guarantee

This policy covers one-time purchases of Metabolae Ceylon Cinnamon 7200mg Equivalent in 1-, 3-, and 5-pouch packs from FFX GROUP LLC. Email service@healthysups.shop with your order number within 90 days of delivery to request a return or refund.

Sealed and unused products

Keep pouches sealed and unused in their original packaging. Return shipping is free. To start a return, email service@healthysups.shop with your order number. We’ll send you instructions and arrange return shipping at no cost to you.

Opened products

The satisfaction guarantee covers your first order and is limited to one refund per household. Request it within 90 days of delivery after using the product as directed for at least 14 days. No physical return is required for an eligible claim. Taste or personal preference alone does not qualify.

Refund processing

Eligible refunds are processed to the original payment method within 20 days after we receive your return or approve your satisfaction claim. Your payment provider may take additional time to post the refund. If your order arrives damaged, defective, or incorrect, email us for help. Your rights under applicable law still apply.